Lekki
High-demand corridor with strong residential and commercial roadside coverage.
Active service zone
Coverage
Built for reliable response, not over-promised reach.
ResQ starts with focused coverage in Lagos to keep response times reliable and service quality consistent.
Launch cityLagos, Nigeria
Active zones3
Target response< 30 min
Live zones
Current Lagos coverage
Active zone boundaries are tuned for dependable dispatch and predictable arrival times.
Victoria Island
Dense business district coverage with priority on fast incident routing and dispatch reliability.
Active service zone
Ikeja
Airport and mainland connectivity zone supporting commuter and fleet roadside requests.
Active service zone
Response policy
How coverage and arrival commitments work
We commit to coverage where we can respond consistently and safely.
Response target
ResQ targets arrival in under 30 minutes across active zones.
Operational KPI
Availability checks
Requests are accepted based on live team availability, route feasibility, and service type.
Real-time dispatch gating
Edge locations
Support can confirm whether nearby edge locations can be served immediately or scheduled.
Outside core corridors
FAQ
Coverage questions answered
These answers explain where ResQ serves today and how coverage expands over time.
Where is ResQ available today?
ResQ currently serves selected Lagos zones, with active response in Lekki, Victoria Island, and Ikeja.
Coverage answer
What response time should customers expect?
ResQ operates with a target response time under 30 minutes, subject to traffic, weather, and live fleet availability.
Coverage answer
Can I request service outside active zones?
Requests outside active zones may be declined or scheduled based on proximity and dispatch capacity. Support can confirm availability for edge locations.
Coverage answer
How does ResQ decide when to expand coverage?
Coverage expands after response reliability, fleet utilization, and support performance are consistently stable in current zones.
Coverage answer